VP of Platform Operations
Location: NYC or Remote
Salary: flexible, ~$200-250k plus equity
Client/Job Summary:
Our client is building a property management platform and is seeking a VP of Platform Operations to build and lead the shared operating infrastructure across a rapidly growing portfolio.
The team is looking for a high-impact operator who can act as a true "engine for execution" across a growing, acquisition-driven platform. Rather than a pure integration specialist, they want a well-rounded business athlete who can take ambiguous, high-level priorities and translate them into structured work streams driving alignment, accountability, and results across back office functions, including operations, IT, systems, and field teams.They're targeting a commercially-minded operator with strong foundational training and hands-on experience in multi-site or PE-backed environments. This role is best suited for a leader who has operated at scale within large residential real estate platforms and has a track record of building sustainable operating models in complex, acquisition-driven environments.
This position offers the chance to work on high-impact projects, drive efficiency across the business, and a path to COO as the company scales.
Ideal Candidate Qualifications:
• 12-18+ years of operating experience, ideally in a PE-backed, founder-led, acquisitive, or multi-site services business.
• Experience managing large-scale residential portfolios, including 10,000+ single-family units or 20,000+ multifamily units (50-200k units is preferred).
• Proven success managing national portfolio operations across multiple markets and geographies; regional-only experience is not sufficient.
• Exposure to West Coast portfolio operations and market dynamics is preferred.
• Experience managing multiple back-office functions or functional leaders across areas like accounting, HR, IT, systems, shared services, or business operations.
• Experience with post-acquisition integration, including owning org design, people decisions, systems, process, and implementation.
• A track record of consolidating teams, workflows, vendors, systems, or geographies into a more scalable operating model.
• Enough technical fluency to personally drive system evaluation and implementation.
• Strong written communication and the discipline to document playbooks, decision logs, metrics, and operating cadences as the company scales.
